Responsible gambling

At Eagles Nest Casino, we are committed to providing our patrons with a safe and responsible gaming environment. We believe that everyone should be able to enjoy the thrill of gaming without putting themselves or others at risk.

Voluntary Limits. We offer various tools to help you manage your gaming habits:

• Deposit limits: Set daily, weekly, or monthly spending limits
• Session time limits: Control how long you can play in a single session
• Time-outs: Temporarily remove yourself from the casino for 24 hours to several months
• Self-exclusion: Permanently exclude yourself from our premises and online platforms

Reality Check. To help you stay informed, we provide reality check notifications every 30-120 minutes. These reminders will show your gaming history, balance, and potential losses.

Support Organizations. We recognize the importance of seeking help when struggling with problem gambling. Our venue is equipped with information displays and links to:

• Problem Gambling Help Line 
• Addiction Services New Brunswick
• Gamblers Anonymous Atlantic Canada
• Canadian Centre on Substance Use and Addiction

Responsible Gaming Training. Our staff undergoes regular training sessions every 6 months, ensuring they are equipped to handle responsible gaming situations.

Canadian Standards Exceeded. We go above the minimum requirements for problem gambling resources. We provide multilingual assistance, same-day self-exclusion processing (instead of 72 hours), and mandatory responsible gaming training for our employees.

Take Responsibility

• Set limits that work best for you
• Use reality check notifications to monitor your progress
• Reach out to support organizations if needed

At Eagles Nest Casino, we prioritize the well-being of our patrons. Together, let's promote a culture of responsible gaming.